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Bank customer service, call (800) 872-2657 and then enter the last 4 digits of your Social Security number and press #. 575. to 8 p. Pay by phone. Visit usbank. The email I got is dated 5/4 and said it will take up to three business days. 1-888-751-9000. We don't own or control the products, services or content found there. If you receive a suspicious email, immediately contact our Fraud department at Contact customer service by following these steps: Log into your U. Our FAQ Page is also full of great information. Welcome to U. At my work sending a fax is similar to sending an email and they are concerned more secure then emails. They said they would start an investigation and I'll get snail mail with the Contact customer service by following these steps: Log into your U. Contact us at: Phone (in the U. Bank, which may impact your alerts. 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